Heat Pump RepairEfficient heating & cooling

Heat Pump Repair in Phenix City, Auburn, Opelika & East Alabama

Get fast diagnostics and clear fixes for no-heat, no-cool, icing, or efficiency issues. We service all heat pump brands with upfront pricing before work begins.

  • All major brands serviced
  • Defrost, refrigerant, and airflow issues fixed
  • Repair vs. replace guidance with costs
  • Stocked trucks for common components
Underwood Heating and Air Conditioning technician repairing a heat pump for a Phenix City Alabama homeowner
4.9 / 564 Google Reviews
Licensed & InsuredServing Phenix City & East Alabama
See our Google reviews

Common heat pump issues we fix

  • No heat or no cool
  • Heat pump runs constantly or short cycles
  • Icing on the outdoor unit
  • Loud grinding or buzzing outdoors
  • Aux/EM heat stuck on, high bills
  • Thermostat shows error or won’t switch modes
  • Weak airflow from vents
  • Water around air handler

If you see ice on the outdoor unit, turn off the system at the thermostat and call (334) 846-0550 to avoid damage.

Problem-specific repair guides

Compare common heat and cooling failure symptoms before dispatch so you can request the right service type and speed up diagnosis.

Repair vs. replace guidance

We lay out clear options with costs, system age, efficiency gains, and available rebates/financing so you can choose confidently.

Repair is likely best when
  • Unit is <10-12 years
  • Repair is minor/moderate
  • Overall efficiency still good
Replace is often smarter when
  • Major component failures
  • Frequent breakdowns
  • High bills or poor comfort

Service areas

Same-day heat pump repair across East Alabama—call to grab the next opening.

Phenix City, ALAuburn, ALOpelika, ALSmiths Station, ALValley, ALLanett, ALSeale, ALBeauregard, ALCrawford, ALNotasulga, ALBeulah, ALCusseta, ALEufaula, ALTallassee, ALTuskegee, ALPittsview, ALSalem, AL
Frequently Asked Questions

Heat pump repair FAQs

Why is my heat pump blowing cold air in heat mode?

Likely a defrost, refrigerant charge, or reversing valve issue. We diagnose the exact cause and fix to restore proper heat.

Why is my heat pump icing over?

Restricted airflow, defrost control failures, or low refrigerant can cause icing. We clear the root cause and verify airflow.

Do you service all brands?

Yes—Trane, Carrier, Goodman, Lennox, Rheem, and more. We stock common parts for faster fixes.

How do I know if I should repair or replace?

We present repair vs. replacement options with costs, age, and efficiency gains so you can choose confidently.

Can you check auxiliary/emergency heat?

Yes. We test heat strips, breakers, and controls to ensure aux heat engages correctly in cold snaps.

How much does heat pump repair cost?

It depends on the failed component and system condition. We provide upfront pricing after diagnosis.

How quickly can you respond to no-heat or no-cool calls?

Same-day response is common in Phenix City, Auburn, and Opelika, with emergency dispatch for urgent outages.

Are repairs covered by warranty?

Yes. Workmanship is backed by our service guarantee, and most installed parts include manufacturer coverage.

Can maintenance improve heat pump efficiency?

Yes. Regular maintenance improves defrost reliability, airflow, and refrigerant performance across heating and cooling seasons.

Are your technicians licensed and certified?

Yes. Our team is EPA certified and state licensed, with experience troubleshooting single-stage and variable-speed heat pumps.

Need service today?Fast Response

We’re ready when you are.

Request service online or call now. We’ll follow up quickly to confirm details and scheduling.

24/7 emergency service available.

Call Now (334) 846-0550