★★★★★
“My house was 91 degrees. I called after 8:30 pm—he was here within 20 minutes and fixed it quickly. Very professional and friendly.”
Kahalia FieldsLocal Guide
Customer Reviews
What local homeowners and businesses say about Underwood Heating & Air Conditioning
Real Google feedback from Phenix City and surrounding areas. Same-day help, clean installs, straight answers.
View our Google Business Profile
4.9 ★Based on 64 Google reviewsVerified Google testimonials
Review highlights
Average rating
4.9 ★
Based on 64 Google reviews from homeowners and businesses.
What people mention
- Fast response and clear arrival windows
- Clean work areas and shoe covers
- Honest repair vs. replace recommendations
Local coverage
Serving Phenix City, Smiths Station, Auburn, Opelika, Seale, Valley, Lanett, and nearby East Alabama communities with 24/7 emergency help.
Share Your Experience
Your feedback helps East Alabama homeowners choose a trustworthy HVAC partner.
Tip: Click “Write a Google Review” to share your experience. Reviews shown below are pulled from our Google profile.
Recent jobs we’re proud of
Phenix City, AL
Replaced a failing heat pump and added a media filter to cut down on dust. Balanced airflow fixed a persistently warm bedroom.
Auburn, AL
Performed emergency repair on a restaurant rooftop unit after hours, restored cooling, and scheduled a follow-up coil cleaning.
Smiths Station, AL
Installed a whole-home dehumidifier and UV light to address musty odors and humidity creep during summer afternoons.
★★★★★
“My AC went out around 5 pm. They came out the same evening and got it working. Reasonably priced and super nice.”
Kimberly Krumma
★★★★★
“Air went out in the heat of the day. Other companies couldn’t come—Underwood came same day and fixed it fast. Highly recommend.”
Candice Wenner
★★★★★
“Top-notch service. Exceptional results in record time and incredibly dependable. 100 percent satisfaction guaranteed!”
Cedric Holton
★★★★★
“Honest, reliable and professional — very trustworthy, and friendly. I would recommend him to anyone.”
Darlene Martin
★★★★★
“Excellent workmanship, professionalism, and knowledgeable technician/owner. A 5 star rating is not high enough.”
Joe Blevins
How we handle feedback
If something isn’t perfect, we follow up, fix it, and document what changed so the next visit is even smoother. Your review helps neighbors choose a trustworthy HVAC partner and helps us keep improving.
Need help today?
Call (334) 846-0550 for same-day HVAC service.
24/7 emergency response. Clean work, upfront pricing, and local techs you can trust.